Case Studies

 

The following are project summaries and presentations of City of Fort Wayne case studies featured in Performance are the Best Politics. 

Featured Project #1-Reducing Missed Garbage Pickups

The City of Fort Wayne reduced missed garbage pickups by 50% and improved their contractor relationship by using Six Sigma tools to identify and improve the highest-impact problems.

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Featured Project #2-Pothole Repair
The City of Fort Wayne reduced the average pothole repair time from 2 days to 3 hours by improving communication and increasing repair capacity.

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Featured Project #3-Slashing Red Tape
The City used Lean Six Sigma tools to attract more business to Fort Wayne by improving permit application accuracy and reducing approval time 300%.  

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Featured Project #4-The Science of Sludge
Lean Six Sigma allowed the City of Fort Wayne Waste Water Treatment Plant to avoid the purchase of a $1.7 million digester and improve efficiency 300% beyond their goal. 

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Featured Project #5-Quick and Lean
Fort Wayne City Utilities eliminated the need to fill a vacant position by using Lean tools to process work orders more efficiently.

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Featured Project #6-Overstock, Tackling Street Light Inventory
Fort Wayne City Utilities freed $500,000 by reducing street light inventory to optimal levels established by proper tracking and control practices. 

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Featured Project #7-A $300,000 Low Hanging Fruit in Water Main Replacement
The City of Fort Wayne reduced the water main cost structure to achieve their annual replacement goal and save $300,000 by focusing on low-cost solutions.

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